I. Please Read Carefully: Unlock Insider Knowledge About Your Legal Rights and Obligations

Welcome to Clean Life Balance, where we prioritize your well-being and safety with top-quality cleaning services. By accessing our services, you're stepping into a world of immediate results, extraordinary care, and a commitment to excellence.

II. Our Agreement with You

This document (the “Agreement”) forges a legal bond between you (our valued client) and Clean Life Balance (referred to as “we”, “us”, or “our”). By using our services, you gain insider knowledge and agree to the terms of this Agreement, which are regularly updated. Not aligning with these terms could lead to legal consequences, but we're here to help guide you through them.

III. Service Price Adjustment Right

We reserve the right to modify service prices in extraordinary circumstances like mold or water damage. Trust us to provide reliability you can count on, even in the toughest situations.

IV. Your Continued Trust in Us

By continuing to use our services, you're saying "yes" to any changes in this Agreement. We're all about transparent communication, so we'll keep you updated on these changes. Questions? Feel free to reach out to us at support@cleanlifebalance.ca.

V. Our Role: The Ultimate Connector

We're here to connect you with third-party cleaning service providers. While we ensure these providers meet our high standards, your personal safety and property care are paramount. Exercise caution like you would in any new interaction.

VI. Your Promises to Us

By using our services, you confirm you're over 18 and legally allowed to enter this agreement. You promise to use our services responsibly and legally. Your account is your responsibility – keep it secure and use it wisely.

VII. Software and Service Usage

Your use of our software and services should be legal, respectful, and not disruptive. We trust you to use our services for personal, non-commercial purposes and to respect our intellectual property.

VIII. Referral Policy: Respect Our Talent

If you hire one of our cleaners independently, a one-time referral fee of $3,000 is applicable. This supports our effort to provide you with the best talent.

IX. Payment Terms: Fair and Transparent

Fees for our services are due immediately after your cleaning session. We're here to discuss refunds or billing questions – just reach out!

X. Intellectual Property: Our Creative Core

All rights to our software and services are ours (and our licensors). Your feedback helps us improve, but we retain rights to your suggestions.

XI. Changes and Termination: Adapting for Excellence

We may change or terminate our services, always aiming for what's best for our clients. We'll do our best to notify you beforehand.

XII. Disclaimer: Ensuring the Best, Preparing for Reality

While we strive for perfection, we can only guarantee that things will always go as planned. We're not liable for indirect damages but are committed to making your experience unique.

XIII. Governing Law: Settling Disputes Fairly

Any disputes will be governed by Ontario law and settled through arbitration, ensuring fairness and confidentiality.

XIV. Your Privacy: A Sacred Trust

Your privacy is a priority. We're transparent about how we use your personal information and committed to protecting it. Review our detailed privacy policy to learn more.